All teams have a set of needs that must be fulfilled and stages to work through before they unlock the full benefits of working together.
It’s inevitable that team members become more comfortable as they spend more time together, but it takes time.
Once the team becomes more comfortable with each other by working together and going through the kick-off plays mentioned above, it’s normal for them to start challenging and disagreeing with decisions. We recognise this leads to varying levels of friction, but that’s a normal and healthy part of team development.
Feedback is given to each team member from the entire team and focusses on recognising positive contributions along with the impact or meaning of harmful behaviour. It’s vital that this feedback focusses on behaviour so that it is detached from personal characteristics.
As conflict dissipates and trust builds, we focus on refining and measuring common goals with plays such as trade-off sliders, and goals, signals and measures.
As a team, we map out the plan to achieve our goals with milestones and give ownership to each team member.
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